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Manager - Quality Management

King Abdulaziz Medical City - Riyadh
Riyadh, Saudi Arabia

Duties/Responsibilities:

  • Responsible for providing necessary analysis and information to identify root cause(s) of system failures in various areas and departments.

  • Design and support the implementation of solutions and enhance system performance through process improvement.

  • Develop and provide frequent status updates of all ongoing projects and open issues that need resolution.

  • Manage projects involving Quality Improvement and Patient Safety from formation of the project team to post implementation support.

  • Identify, assess and prioritize the risks followed by coordinated and economical application of resources to minimize, monitor and control the probability and/or impact of unfortunate events.

  • Ensure that the ongoing accreditation by the JCIA is maintained.

  • Provide advice on risk-management and Quality Improvement strategies.

  • Provide support and maintenance of the electronic Safety Reporting System through supporting end users, analysis of individual incidents and generate and interpret reports.

  • Help prioritize the direction of the improvement activities across the hospital and clinical activities.

  • Implement the Quality improvement tools (such as flow-charting, lean thinking, Change Management, etc.) and provide the necessary training on their use.

  • Draft plans related to the area of assignment (e.g. Risk Management, Quality Management, etc.).

  • Help develop strategies to ensure maintenance and sustainability of the hospital wide compliance to the goals and objectives of the Joint Commission.

Qualifications/Education Required:

  • Bachelor in Health Care profession, (i.e. Nursing, Pharmacy, Hospital Administration or other relevant discipline or equivalent) 

  • Master Degree in Health Care Management or Business Administration or related (Preferred)

Experience Required:

  • Minimum of eight (8) years experience in a related field, three (3) years of which is in a supervisory role

  • Current knowledge of Quality Management tools and techniques 

  • Knowledge of accreditation standards and implementation 

  • Effective interpersonal communication and teaching skills

Other Skills:

  • English Essential

  • Arabic Preferred

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