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Risk and Quality Improvement Manager

Hamad Medical Corporation
Doha, Qatar

Duties/Responsibilities:

Quality Improvement:

  • Identifies, plans, facilitates and monitors continuous quality improvement initiatives in decentralized HMC entities and ensures alignment with HMC quality strategy

  • Plans and oversees the education and quality methodology training to administrative leadership in each of the clinical and corporate departments in areas related to Quality improvement

  • Manages the design, assessment, and measurement of important processes and outcomes that may affect the delivery of quality patient care, hospital operational processes and strategic initiatives.

  • Oversight responsibility for all regulatory body surveys, such as JCI in coordination with the Regulatory and Accreditation unit

  • Supports and participates in corporate and hospital quality and patient safety committees

  • Ensures the use of appropriate monitoring activities, data collection techniques, quality methodologies and statistical tools.

  • Stays abreast of and applies knowledge of applicable laws and regulations and accreditation standards

Risk Management:

  • The Risk Manager nominates an owner for each risk and directs the risk-related activities to ensure that the procedures outlined in the risk process are followed. Responsibilities include:

    • Reviewing new risks

    • Assessing risks

    • Participating in mitigation planning

    • Tracking risks and mitigation

  • The Risk Manager may nominate owners, but the AED Business Development and Quality Improvement (AED) will make actual assignments. The Project Staff will report their progress in developing and implementing mitigation plans during management meetings.

Education/Qualifications Required:

Minimum: Master’s Degree in Nursing, Healthcare Administration or related field

Preferred: Clinical Qualification is an advantage

Required Certification or Licensure or Registration: CPHQ or equivalent certification preferred

Experience Required:

Minimum: Seven years of clinical experience, including 3-5 years experience in Risk or quality improvement management at an executive level within a large healthcare organization

Preferred: In Medical Legal field

Language Skills:

English mandatory and Arabic preferred

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