Credentialing & Verification
When a candidate submits an application through IHR and has accepted an initial job offer we then commence the process of verifying and credentialing documents, which can vary by hospital and by country.
To begin this process we will need to obtain clear copies of all a candidate’s documents (scanned using a flatbed scanner and in high quality) usually we’ll need:
- Basic degree and academic transcript
- Current license/registration
- Any higher qualifications relevant to the position
- Employment certificates for the last five years
- A professional passport sized photo of the candidate
- Name change certificate if applicable
Credentialing is essential in all regulated professions and a candidate will need to have their academic and professional credentials assessed in order to work within certain roles
Credentialing & Verification:
The first step of the process is an “in-house” verification process completed by IHR. This includes contacting the relevant authorities who have issued the requisite documents (e.g. Experience & Reference letters, Degree(s), Qualifications and Licenses etc.). Please note for physicians in North America a malpractice history check through FSMB will also have to be completed.
Depending on the position’s location, the order of the credentialing/verification process will vary by country. For example, in the UAE a candidate’s documents are submitted for verification to a third party (contracted by the relevant health authority). Once the verification process is complete, the file will then be submitted for credentialing and evaluation to the health authority. The health authority will review the ‘nitty gritty details’ of the candidate’s experience and qualifications based on the criteria stipulated in the RFP for the position they have applied for. In contrast to this; in Saudi Arabia a candidate’s documents are submitted to the Health Authority (Mumaris) first for evaluation and then to the third party for verification of qualifications and experience.
How long does it take?
The length of time the credentialing process takes varies from one candidate to another depending on a number of factors, for example; has a candidate spent the last five years in one location? Or were they working a series of locum jobs and are now required to reach out to a number of previous employers? Also, how quickly an academic institution will respond to a verification request and whether information is available online or not will also impact on the total length of time it takes to complete the process. Therefore we suggest that a candidate provides clear contact information (especially in regards to the experience/employment letter obtained from employers).
As a guideline; in the UAE the document verification process can take two to four months and credentialing through the Health Authority (HAAD) can take four to six weeks. In comparison to this in Saudi Arabia credentialing can take one week (Mumaris) and verification can take from six to eight weeks. In Qatar, the hospital conducts the credentialing and verification process through their own means.