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Clinical Social Worker

Sheikh Shakhbout Medical City (SSMC) Sheikh Shakhbout Medical City (SSMC)
Abu Dhabi , United Arab Emirates

Summary

Assists patients, families and significant others with their social, environmental, financial and emotional problems that are related to illnesses or to receipt of care.

Education / Qualification:

Bachelor's Degree in Social Worker

Experience Post Qualifications:

Minimum Two (2) years of experience

License

Valid and in a good Standing License in current country of practice

Job Duties and Responsibilities:

Managerial

  • Being involved in the daily management of workload allocation within the specialist area, taking into account the changing/competing demands and making decisions about prioritization of caseloads
  • Supervising junior staff and ensuring their abidance to going rules and policies as applied and implemented in the Section/Department/Facility
  • Conducting and assisting the department head in the performance appraisal of the staff 

Technical

  • Taking Care Management responsibility for vulnerable clients. This includes the production of comprehensive assessment of client needs, formulization of a social care plan and the identification of relevant resources to meet the individual’s needs. Where appropriate following assessment, co-ordinate the delivery of social care plans and liaising with the appropriate government or charity agencies
  • Carrying out initial comprehensive person centered assessments, plan and implement individual strategies of care to meet identified needs in conjunction with the service user, care giver and members of the multi-disciplinary team as appropriate
  • Acting as an advocate for the patient in ensuring that their expressed wishes are central when planning care to meet the clients long term care needs
  • Undertaking comprehensive inter disciplinary assessments enabling safe and effective decision making to facilitate a safe, timely discharge from bedded units and community teams. To contribute to meeting service targets for delayed transfers of care
  • Liaising effectively with other agencies including government and charity involved in the care of the individual thereby maintaining and enhancing close professional working relationships
  • Updating patient examination history file, as required by JCI
  • Working closely with patients/family in directing them to the appropriate resources and support when needed 
  • Working with individuals and their families at a variety of venues including service users own homes, hospital bases and a range of community settings
  • Follow up with psychiatric visits from other hospitals to assess the patient case. Recording unusual conditions/limitations, documenting examination time, room number
  • Respecting the rights of the individual service user and their families, embracing values, spiritual beliefs and customs
  • Follow up with approved ER exempted cases of needy patients, and make sure their treatment coverage is processed & directed to the concerned department.
  • Promoting and informing an awareness of social care/social work context and anti discriminatory practice to other professionals and facilitate multi-disciplinary working
  • Being responsible for maintaining own accurate and comprehensive patient treatment records and those of staff responsible to the post holder, in line with professional standards of practice and within the parameters laid by the section/department/facility
  • Promoting, enabling and empowering individuals, families and carers through representation of rights; advocacy; nurturing strengths and capacities to make informed choices about highly complex life decisions
  • Networking and liaise with other professionals and external organizations to provide services to individuals, families and carers and to challenge and question when necessary in the best interests of the user
  • Negotiating a diverse and challenging complexity of needs to a range of providers/agencies and to coordinate the organization of care packages and facilitate access to a wide range of resources and information
  • Promoting, enabling and empowering individuals, families and carers through representation of rights; advocacy; nurturing strengths and capacities to make informed choices about highly complex life decisions
  • Maintaining and promulgate the highest standards of clinical record keeping including electronic data entry and recording, report writing and the responsible exercise of professional self-governance in accordance with professional codes of practice 
  • Managing frequent exposure to highly distressing and emotional circumstances, and maintain substantial mental effort through frequent and intense levels of concentration and attention
  • Maintaining the confidentiality of information about patients, staff and others in accordance with professional codes of conduct and relevant legislation
  • Acting as an advocate for the patient in ensuring that their expressed wishes are central when planning care to meet the clients long term care needs.
  • Maintaining and assisting in enforcing the strictest confidence in relation to patient information whether formally or informality recorded. 
  • Respecting the rights of the individual service user and their families, embracing, spiritual beliefs and customs
  • Undertaking direct therapeutic work e.g. solution focused therapy.

Quality & Safety

  • Ensuring compliance with all safety and quality control programs and procedures as applicable
  • Ensuring compliance with applicable precautions for environmental safety, infection control, using a series of interventions that minimize or prevent cross infection
  • Maintaining and assisting in enforcing the strictest confidence in relation to patient information whether formally or informally recorded 
  • Complying and ensuring that those directly supervised comply with occupational health and safety at work policies and procedures
  • Assisting in the planning and developing policies that guide the service implementation process
  • Practicing within the expressed limits of established policies and procedures
  • Ensuring that SOP (standard operation procedures) and Quality Assurance tests are maintained within all sections

Education

  • Delivering and participating in training and education sessions for department staff, doctors and nurses in the safe and secure handling of drugs and equipment, prescribing (whenever applicable), administration and treatment and management i.e. teaching, induction, peer review, case studies, and clinical presentations
  • Participating in department programs/committees, various hospital committees, and staff meetings 
  • Participating in the orientation and training of new employees
  • Ensuring appropriate internal and external sharing of information based on governing policies and procedures
  • Maintaining professional knowledge by attending lectures, seminars or on-line education units
  • Completing and maintaining all regulatory requirements including: licensure and certification and other mandatory training within established time frames
  • Ensuring all members of the department receive adequate clinical supervision as required for their professional and technical development

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