Healthcare Improvement Program Manager – Center for Patient Experience and Staff Engagement

Join Hamad Medical Corporation (HMC), Qatar’s leading healthcare provider, as a Healthcare Improvement Program Manager – Center for Patient Experience and Staff Engagement and be part of a world-class medical team.

Why Join HMC?

✅ State-of-the-Art Facilities – Work in a cutting-edge medical environment.
✅ Career Development – Access to advanced training and research opportunities.
✅ Competitive Benefits – Attractive salary, tax-free income, and relocation support.

If you’re a dedicated Program Manager looking for a rewarding career in a dynamic healthcare setting, apply today!

Summary

This role has responsibility for managing multiple interdependent projects which will improve HMC performance impacting upon innovation & development, service transformation & improvement, and strategic enhancements.

Education/Qualifications Required:

1. Bachelor’s Degree
   • Qualification Source from: North America, Western Europe, Australia or New Zealand.  

Experience Post-Qualifications:

• Minimum Eight (8) years in projects out of which 3 years in Managing Healthcare Projects.

Job Responsibilities/Duties:

• Develops programs which deliver sustained longer term improvements based on comprehensive analysis of HMC strategies and objectives.
• Ensures alignment of programs with CHI objectives.
• Establishes processes and procedures to facilitate program management and project accomplishments.
• Develops program plans, bringing together information on projects, resources, timescales, monitoring and control.
• Oversee multiple system redesign and service delivery improvement projects.
• Manage and direct project support staff attached to individual projects.
• Deliver projects according to a standardized project management framework and pre-determined timelines to ensure integration of projects and systems.
• Ensure that programs are integrated into hospital business plans and service delivery operations.
• Coordination and prioritization of resources across projects.
• Mitigation of risks through appropriate planning.
• Effective financial management of programs against budget allocations.
• Conducts regular reviews of programs and adjusts as necessary for changes in organizational priorities, structures, or the external environment.
• Ensures effective management of projects and stakeholders.
• Continuously assesses program performance, researches and develops new capabilities.
• Plans, directs, organizes, controls & coordinates technical efforts, and project staff.
• Perform other duties as assign.