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Manager Laboratory Services

Hamad Medical Corporation
Doha, Qatar


  • Develop the section overall strategy, business plan and budget.

  • Develop the section policies and procedures and provide interpretation to staff.

  • Supervise and coordinate activities of staff.

  • Supervise the preparation of work schedules (if applicable) and expedite workflow.

  • Interpret job specifications and key responsibilities to direct subordinates and assign duties.

  • Examine work for exactness, completeness and compliance to policies and procedures.

  • Assist in the review and standardization of procedure to improve efficiency of subordinates.

  • Perform or assist subordinate in performing duties.

  • Monitor the subordinates' performance and perform the annual appraisal.

  • Implement subordinates motivation plans to ensure achievement of work goals.

  • Detect and justify the section need for new headcount.

  • Keep time and personnel records.

  • Analyze and resolve work problems or assist subordinates in solving such problems.

  • Recommend or initiate personnel actions such as promotions, transfers, discharges and disciplinary actions.

  • Develop job descriptions.

  • Identify challenges impacting the section talent base and propose the succession planning.

  • Confer with peers to coordinate activities of individual section.

  • Prepare performance reports.

Specific Responsibilities

  • Demonstrates knowledge and application of the HMC / HGH mission, vision and values.

  • In consultation and collaboration with Division Head and the Director of Operations; develops and monitor division processes including, but not limited to the annual budget and a divisional strategic plan, taking corrective action if required.

  • Ensure divisional strategic, operational objectives, accreditation and SLA derived requirements (as required) are being implemented to best practice benchmarks in a standardized manner across all divisional sites.

  • Reviews utilization of laboratory services and productivity of technical and non-technical staff, utilizes sound judgment to determine when intervention is required.

  • Prepare adhoc and month-end reports and analysis setting forth progress, adverse trends and appropriate recommendations or conclusions as requested.

  • Conducts regular meetings, per HMC and DLMP policy, with staff to ensure compliance with established practices, to implement new policies and to keep employees abreast of current changes and standards.

  • Attends meetings as requested, is on time, always prepared, and positively and willingly contributes to discussions.

  • Undertakes various personnel matters including, but not limited to training and staff development, hiring, performance appraisals, coaching, counseling, promotions, transfers, and vacation schedules within delegated authority.

  • Submits requested information by the requested due date.

  • Acts in the best interest of HMC when responding to grievances or concerns relating to the division. Involves the Division Head and/or the Director of Operations when needed.

  • Responsible for maintaining divisional accreditation standards, safety standards, and quality standards as required by HMC and the DLMP.

  • Has oversight over the purchases and supplies of the division.

  • Responsible for day to day operations of the division.

  • Perform other duties as requested by the Division Head or the Director of Operations.

Education/Qualifications Required:

Minimum: Bachelors Degree of Medical Laboratory sciences, Business Administration, Information Technology, or Quality Management related field

Preferred: Masters degree in Business Administration or Health Administration

Experience Required:

Minimum: Ten years relevant experience including five years in a laboratory service

Language Skills:

English - Advanced

Arabic - Preferred


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To apply for this position, please complete the form below. As per our agreement with hospitals we recruit for, we can only work with candidates who obtained their qualifications and experience from: US, Canada, Western Europe, Australia & New Zealand.

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