Nurse Manager Acute Care

Nurse Manager Acute Care

  • Cleveland Clinic Abu Dhabi
  • Abu Dhabi, United Arab Emirates


Responsible for establishing the clinical direction for nursing care delivery, providing clinical supervision and ensuring the quality of patient care and outcomes for the department.  This position is also responsible for financial planning/budgeting, human resources/staffing and clinical practices within assigned unit

Education / Qualification:

  • Bachelor’s degree in Nursing

Experience Post-Qualifications:

  • Minimum Six (6) years clinical experience in an appropriate and relevant healthcare setting post qualification
  • Minimum Two (2) years experience in a Senior Charge Nurse (S.C.N.) position OR Minimum Three (3) years in a Charge Nurse position
  • Experience in Oncology is a must


Valid and in a good standing License in current country of practice.

Job Duties and Responsibilities:


  • Provides leadership, and coordination for any circumstances requiring immediate response, resolution or referral during regular rounding on assigned Nursing unit or department
  • Coordinates department operations with other departments/disciplines to provide effective and efficient patient care
  • Facilitates optimum patient flow in unit or department through coordination between unit leadership staff, bed management and staffing office
  • Demonstrates growth and development in clinical and management skills through an ongoing process of education consultation and pertinent literature
  • Maintains clinical and managerial competencies
  • Serves as a clinical resource and coach to all Nursing staff with particular emphasis on new staff members
  • Ensures the practice of professional nursing and manages the delivery of care
  • Facilitates the incorporation of patient safety and Magnet principles into clinical nursing care
  • Works with other CCAD staff to ensure a multidisciplinary approach to patient care delivery
  • Coordinates and evaluates patient care through unit and patient rounding, and patient/ family related conferences as needed
  • Serves as a clinical resource and mentor
  • Facilitates resource coordination to meet the unique needs of patients/family members; such as translators


  • Monitors key performance indicators, including quality, patient safety, financial, operational and patient/family satisfaction
  • Fosters quality improvement, accreditation and patient safety initiatives consistent with CCAD, nursing and department standards and regulatory compliance
  • Supports risk management activities
  • Performs or monitors personnel management functions, which includes interviewing and selecting candidates, directing the performance management program and managing corrective action issues
  • Develops, monitors and administers department operating and capital budgets
  • Defines and evaluates employee performance through performance appraisals
  • Monitors and resolves customer service issues and provides feedback regarding satisfaction results to Nursing Leadership, staff and /or other involved individuals in a positive and timely manner
  • Facilitates immediate communication to nursing unit or department for particular problems, e.g. emergency product recall, communication systems outage
  • Demonstrates the ability to develop a collaborative, therapeutic alliance with individuals
  • Provides leadership and other support in crisis intervention activities, including internal and external emergencies, physical crisis intervention and disaster triage
  • Keeps abreast of best practice information for nursing profession
  • Appraises own performance and develops a plan for improvement and continued professional growth
  • Participates in peer review process to evaluate performance of other nurse managers
  • Directs the department’s participation in the evaluation of new products, performance initiatives and/or practices
  • Contributes to CCAD, nursing and department policies and procedures
  • Participates in clinical nursing research and supports CCAD research initiatives
  • Participates in educational sessions for CCAD on the Magnet recognition program