King Faisal Specialist Hospital & Research Center - Jeddah

Ranked #1 in the Region Tertiary Acute Care Facility, Jeddah, Saudi Arabia


General Information

This Tertiary Acute Care Facility - Jeddah began in March 2000, due to the generous gift of The Custodian of the Two Holy Mosques, King Fahad Bin Abdul Aziz. It was his wish to provide outstanding medical services to the people of the Western region. This luxurious hospital is located in the prestigious Al-Rawdah district, only a few minutes away from the King Abdulaziz International airport.

The hospital serves thousands of people every year and strive to provide our patients with superior care and services that they deserve. In 2015, the care facility – Jeddah performed 187 renal transplants, the highest number recorded across the country.

This care facility  – Jeddah has grown to becoming one of the leading Healthcare Providers in the Middle East. This year continues to be a really exciting time for the hospital , one of unprecedented growth and change as the construction of our new Mega Project continues. The hospital is undergoing a significant expansion, with the construction and commissioning of a new medical city located north of Jeddah. Phase one of the new hospital is expected to open in 2017; with over 1,000 beds including 152 ICU beds and 30 operating rooms.


Quick Facts:

  • Tertiary Acute Care Facility - Jeddah, a 470-bed tertiary specialist hospital, is one of three campuses of the best ranked tertiary acute care facilities (Gen.Org)
  • This facility was originally built as a private hospital in the 1990s; however, it was purchased by the Saudi government, and began offering services in March 2000. Following this, a Royal Order was issued in 2008 directing that the Jeddah hospital to amalgamate with the Acute Care Facility  Center (Gen.Org.).
  • This amalgamation of both hospitals in Riyadh and Jeddah was considered a progressive step towards offering an internationally ranked tertiary health care facility to patients.
  • This hospital  holds Joint Commission International Accreditation (JCI) status and Magnet status via the American ANCC.
  • This hospital  is located in downtown Jeddah, a city of approximately 4 million, situated along the Red Sea.
  • Following the amalgamation of both branches the operational budget was enhanced to allow the hospital  (Gen.Org) expand and increase multiple departments, including:
    • Expansion of the radiology department (inclusion of ultra-sound, CT. scanning and ordinary x-ray imaging)
    • Increase in the capacity of out-patient clinics and Intensive Care Unit
    • Re-development of the cardiac surgeries by upgrading to digital technologies and advanced services
    • Audio-visual satellite broadcasting of cardiac surgeries to auditorium for educational purposes.
    • Launching of a new cardiac catheterization laboratory to support diagnostic & interventional cardiac surgeries & procedures.
    • Expanding the renal transplantation program as per the annual constant increase of renal transplanted patients per year. This, also, applies to bone marrow transplantation cases.
    • Expanding space allocation of EMS triaging area and establishing evening clinics assigned for patients on level 4 & 5, commencing from 5.00 pm to midnight.
    • Launching a new staff health clinic in the family medicine department with 14,096 patients being consulted each year (staff members and their dependents).

Protocol Program:

The Protocol Program aims to provide Outpatient care for distinguished guests. Selected nursing and paramedical personnel are staffed on a full time basis. It has a tracking system for Pharmacy, Phlebotomy, X-ray and other services.

Patient Relations Program:

This Tertiary Acute Care Facility  adopted the new concept of unifying all the services that a patient may need under the umbrella of the Patient Relations Program. This program consists of Social Service, Patient Relations, Admission and Pre-registration, Eligibility, Medical coordination, Medical Records and Home Health Care.

Community Relations Program:

This Tertiary Acute Care Facility unified the three departments of Media Affairs & Health Education, Public Relations and the Hospital Club under one department to ensure the best service to the public. The program aims to promote the services of This Tertiary Acute Care Facility -Jeddah as the leading health services provider in the region; in order to benefit the community and raise health awareness.

Telemedicine program:

The Telemedicine program was established to support both national and international medical needs. Telemedicine Services is integrated into routine practice, where radiology and pathology images can be transmitted to other medical facilities. Services provide by Telemedicine include: Videoconferencing, Tele-pathology; Tele-radiology; Interactive Distance Learning Program, and Patient Education Seminars.

Computer and Hospital Information Center:

In order to provide the best patient care information support, the Computer and Hospital Information Center has established a hospital wide network infrastructure. This network is state of the art technology. The hospital recently signed a contract with Cerner Arabia for a Clinical Management Information System. The hospital is in the implementation stage of integrating its management information systems.

Total Quality Managing 

This Tertiary Acute Care Facility -Jeddah has adopted a Customer driven quality management philosophy. The Quality Management Department coordinates the efforts of quality and performance improvement in the organization. In a further effort to meet International Health care quality standards, the hospital has committed to the accreditation process through the Joint Commission for International Accreditation (JCIA). Quality Management is coordinating the efforts of the hospital  to meet the 11 standards of care that the JCIA established for meeting quality health care.

HOBA:

HOBA was established to encourage the care facility  staff to share their knowledge and skill with colleagues in all the regions of the Kingdom, thereby ensuring that all patients distant from the facility care  still have access to more convenient and cost effective health care. HOBA also designs programs to train health professionals, and addresses health related issues.

Technical and Research Affairs:

This Tertiary Acute Care Facility  is an equal partner in the Center of Innovative Minimally Invasive Therapies (CIMIT). The CIMIT partnership includes 4 other world class centers of health care excellence, and develops the latest technology and methodologies to reduce the physical trauma of surgery.

This Tertiary Acute Care Facility  is entitled to have its faculty/ staff participates in single or multi disciplinary research projects. This facility care also has agreements for cooperation with elite universities and medical centers like John Hopkins, Cleveland Clinic, Baylor University, Harvard and Massachusetts General Hospital.

Academic and Training Affairs manage the residency and internship programs. To enhance and support specialization, they coordinate and organize the training programs between the hospital and the other partners in the community, such as the faculties of universities and governmental hospitals. Academic and Training Affairs also organizes local and international seminars and symposiums.


Medical Services

The Department of Medicine includes Internal Medicine, Nephrology and Renal Transplant Units, a Pulmonary Section, an Endoscopy Unit, Diabetes, Gastro-enterology and Infectious Disease.

Outpatient Clinics receive 1200 patients daily in the various clinics, which include General Surgery, Medicine, Pediatrics, Canada-Pharmacy, Ob & Gyne, Neurosciences and Oncology. 

The Oncology Department includes Adult and Pediatric Hematology, Bone Marrow Transplantation, Chemotherapy, Radiotherapy and Oncology.

The Neurosciences department provides world class clinical care to patients with difficult to diagnose and treat neurological disorders, such as sleeping disorders. The department includes Neurosurgery, Clinical Neuropsychology, Psychiatry and Clinical Pathology. In addition, due to the spread of epilepsy in the Kingdom, the Neurosciences department initiated a complete treatment program for Epilepsy that is accredited by the International Office of Epilepsy, which is linked to the World Health Organization.

This Tertiary Acute Care Facility -Jeddah is an important referral center for high risk adult and congenital heart procedures, such as Atherectomy, stinting of coronary Angioplasty, balloon dilations of Stenosed Valves and Coarctation of the Aorta. Surgery includes ENT, Ophthalmology, Urology, General Surgery, Laparoscopic Surgery, and the Day Surgery Unit.

Pediatrics provides specialized medical services in addition to general pediatrics. Pediatric Specialties include: Gastroenterology, Nephrology, Renal Transplant, Rheumatology, Metabolic Diseases, Allergy and Immunity Diseases.

The Ophthalmology section has two well equipped clinics. It contains a contact lens fitting room, A&B Ultra sound, Argon Laser and Yag Laser, Fundus Photography Camera, Visual Field, and Ximer Laser suites. It also encompasses an Operating Room for minor cases, and a fully equipped Operating Room for major operations.

Dentistry provides comprehensive dental services. It offers high quality care, encompassing Pedodentices, Crainofacialsurgery, Prosthodentist, Orthodontics, Dental laboratory and Recovery Room.

The Department of Pathology and the medical laboratory offer an extensive range of advanced diagnostic clinical services, using the latest technology. It is pursing accreditation by the College of American Pathologists (CAP) and the American Association of Blood Banks (AABB).

Radiology includes the following modalities: MRI and CT; Nuclear Medicine; Ultra Sound, Angiography, Fluoroscopy, and General Radiology. Radiology also performs diagnostic, therapeutic and invasive procedures, including ultra sound and CT guided biopsy.

The Intensive Care Unit is a state of the art facility. It is the largest ICU Department in the Kingdom. It occupies the second floor with a capacity of 54 beds, including 16 beds for Surgical & Medical, 8 Cardiac Surgery beds, 8 ICU beds, 8 Coronary Care beds, and 14 beds for the Neonatal Intensive Care Unit.

The Department of Emergency Services consists of 22 beds, 10 patient examination rooms, two critical rooms, and 4 pediatric beds. It also has a Plaster Room, ENT, Ophthalmology, OB & Gyne, and Operating Room for minor procedures and a VIP section.

There are more than 800 nurses from over 15 countries in the nursing department at the hospital. The Nursing Department is a mosaic of excellence, education and experience blended with culture, competence and caring. Most of the nurse in the Outpatient Department are bilingual, to ensure effective communication with patients. The Nursing Department embraces total quality management philosophy in all services. One of the objectives of the Nursing Department is to develop a strong continuous education program for all nurses. Collaboration with community partners, such as King Abdul Azizz University is a major focus of Nursing Affairs.


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