Education Service – Organ Transplant Coordinator

Education Service – Organ Transplant Coordinator

  • Sheikh Shakhbout Medical City (SSMC)
  • Abu Dhabi, United Arab Emirates


Responsible for Monitor and coordinating the daily patient care activities of the unit; schedules staff and patients to ensure full coverage of patient care needs at all times and to ensure effective patient services.

Education/Qualifications Required:

  • Bachelor’s  Degree in Nursing

Experience Post-Qualifications:

  • Minimum Four (4) Years of experience
  • Minimum One (1) Year of Organ Transplant Coordinator experience 


  • Current and in good Standing Nursing License/Registration (RN) to practice in country of residence

Job Duties and Responsibilities:


  • Provides professional leadership and acts as a role model and mentor to fellow nursing staff
  • Demonstrates critical thinking and provides leadership in conflict management and problem solving
  • Promotes and supports a collaborative practice model
  • Collaborates with the interdisciplinary team to provide patient and family centered care
  • Demonstrates a professional commitment to patients and fellow nursing staff.
  • Adopts an interdisciplinary team approach based on mutual respect and direct communication between health professionals.
  • Participates as assigned on committees, working groups and other organization activities.
  • Acts as a preceptor to less experienced staff as required.
  • Report staff performance issues, providing on-time constructive feedback, coaching, guidance and support to team members.
  • Actively participates in organizational change in a constructive manner.
  • Monitors clinical care to ensure clinical standards are met. Identifies variances and initiates corrective measures as required.
  • Actively participates in organizational change in a constructive manner.

Clinical Practice

  • Organizes, coordinates, and participates in the evaluation of potential transplant recipient and living donors.
  • Coordinates all activities related to the evaluation of donors.
  • Compiles and presents clinical information and evaluation test results regarding potential transplant recipients and living donors to the transplant team at multidisciplinary meetings.
  • Coordinates follow up plan of care for patients awaiting transplantation and transplant recipients according to protocols and clinical needs of the patient in both inpatient and outpatient settings.
  • Coordinates transition from inpatient to outpatient setting including discharge teaching, outpatient testing and clinic visits.
  • Facilitates organ offer calls (if applicable) and coordinates all aspects of the transplant surgery.
  • Acts as the patient’s primary contact for communication and direction on transplantation or donation related activities. This communication involves patients, families, medical team, donor hospitals, and all other members of the transplant team.
  • Ensures that all the multidisciplinary needs of the patients are met in all phases of transplantation.
  • Assures that the necessary preliminary tests are completed.
  • Assists in the evaluation and election of potential living donors.
  • Monitors the candidate’s status while on the organ transplant waiting list.
  • Acts as the transplantation resource person for all staff nurses.
  • Acts as liaison between patients’ families and other health care team members.
  • Prepares patients for discharge and outpatient follow-up care.
  • Monitors and follows all diagnostic tests.
  • Communicates patient issues and concerns to appropriate Transplant Physicians.
  • Coordinates comprehensive care with other team members, including the financial coordinator, social worker, dietician, and others.
  • Attends transplant patient rounds and present in-services to ICU and ward staff.
  • Provides on-call coverage.
  • Monitor living donors’ medical, surgical, and psychosocial status and provides feedback to other multidisciplinary team members.
  • Assumes accountability and responsibility for own practice and does not carry out tasks beyond level of competence.
  • Provides guidance to nursing staff in the planning, implementation and evaluation of individualized patient care.
  • Coordinates the interdisciplinary team to provide patient and family centered care
  • Demonstrates service excellence and acts as a patient advocate to support the patients’ rights and dignity at all times
  • Coordinates referrals and utilizes available resources for the provision of comprehensive care to patients and families
  • Promotes and utilizes evidence-based practice in the provision of care
  • Facilitates a climate of mutual understanding, and appreciation of cross cultural differences inherent in a multicultural society.
  • Is accountable and responsible to maintain a sound knowledge base in medication and administration of medications.
  • Responds to all levels of emergencies according to the organizations policies and procedures
  • Provides guidance and advice to patient care team on clinical and administrative matters.


  • Maintains confidentiality and security of patient, family, and organization information in accordance with the confidentiality policy
  • Facilitates effective communication between the patient, family and the interdisciplinary health care team as required.
  • Liaise with other health care providers as necessary to ensure appropriate and timely interventions for patients and for discharge planning.
  • Provides a comprehensive clinical handover / report as required to ensure patient safety.
  • Attends Patient Care rounds and communicates and updates the attending Healthcare provider on changes in the patient’s condition.
  • Communicates with patient care team ongoing changes in patient’s plan of care and unit activity
  • Ensures documentation reflects a continuous, systematic and accurate nursing process
  • Ensures clear and accurate documentation of all patient care events and is compliant with organization policies and procedures.
  • Monitors and audits compliance with organization documentation standard.
  • Establishes and maintains professional boundaries with patients and members of the healthcare team.

Performance Improvement/Risk Management

  • Participates and/or leads quality improvement activities by assisting with the development, implementation and review of standards, policies, procedures and guidelines, evaluation of indicators and reporting of outcomes and trends.
  • Participates in interdisciplinary teams and Performance Improvement Projects for evaluation and improvement of processes and clinical practice
  • Complies with International and HAAD Patient Safety Goals
  • Promotes compliance with the organization’s Infection Control policies and procedures
  • Identifies, investigates, reports, and implements corrective action for incidents or complaints as appropriate. Completes appropriate documentation according to organization policy.


  • Assess patient and family education needs, plan for and provide education on transplantation and evaluate outcome
  • Provides a suitable environment that supports patient and family learning.
  • Acts as a resource nurse to ensure patient and family are provided with accurate information and resources to meet their health care needs.
  • Engages in health promotion activities in the organization and community.

Professional Responsibilities

  • Identifies learning needs of the junior staff on the Unit in conjunction with the Clinical Resource Nurse and Manager and assists with the implementation of educational activities.
  • Is responsible for educating less experienced staff in Transplant care and the process to be followed.
  • Completes mandatory competencies and demonstrates ongoing competence
  • In conjunction with, but not limited to, the Line Manager/CRN, identifies own professional learning needs and develops an annual learning plan
  • Develops and maintains own Professional Portfolio as per HA-AD policy.
  • Demonstrates improvement in clinical practice as a result of application of new theoretical knowledge and technology
  • Initiates or participates in Nursing and or other disciplines research that contributes to continual improvement in standards of care
  • Obtains accredited and non-accredited Continuing Nursing Education (CNE) Units in compliance with HAAD and the organization’s requirements
  • Demonstrates evidence of ongoing professional development in leadership


  • This job description is not definitive and following periodic review may be subject to change.
  • The transplant coordinator will also be expected to contribute to the wider corporate and organizational development needs as appropriate within scope of practice.
  • The transplant coordinator will be expected to ensure compliance with the requirement of the Health and Safety regulations of the hospital
  • Upholds the organization customer service standards at all times