Outpatient Care Assistant Head Nurse

Outpatient Care Assistant Head Nurse

  • King Faisal Specialist Hospital & Research Center - Madinah
  • Madinah, Saudi Arabia


Leads and demonstrates the provision of safe patient and family focused quality care. Responsible for twenty four (24) hour management of assigned nursing unit. Assesses, plans, directs, implements, and evaluates patient care to comply with established standards in accordance with the American Nurses Association, Nursing Administration Scope and Standards of Practice and Joint Commission International Accreditation (JCIA). Leads and demonstrates the successful achievement of the Nursing Affairs (NA) strategic goals.

Education / Qualification Required:

  • MS Degree in Nursing or other related specialty
  • BS Degree in Nursing


  • Four (4) years of nursing experience if holding MS Degree including two /2) Years of Leadership Experience
  • Six (6) years of nursing experience if holding BS Degree including two /2) Years of Leadership Experience
  • Outpatient Care Certification


  • Current and in Good Standing Nursing License/Registration (RN) to practice in country of residence

Job Duties and Responsibilities:

  • Strives for excellence on unit and promotes excellent team working and interdisciplinary relationships.
  • Ensures that nursing and support teams work flexibly and supportively together and that the objectives for the assigned area are delivered.
  • Leads and demonstrates achievement in decreasing the length of stay/waiting time.
  • Evaluates patient acuity, develops and reviews criteria for work assignment and delivery care model.
  • Ensures that there is planned and effective day-to-day skill mix and staff management. Determines and reviews staffing plans and develops a scheduling system for unit and reviews regularly as staffing, skills mix, and acuity change.
  • Leads collaborative multidisciplinary partnerships working towards the achievement of unit and department goals.
  • Develops evidence based nursing practice in collaboration with Assistant Head Nurse and other Nursing staff. Promotes and maintains a culture within the clinical environment, which challenges and questions practice and promotes critical thinking among staff.
  • Leads and demonstrates achievement of clinical quality outcome indicators and patient satisfaction as per unit goals.
  • Promotes resource utilization awareness and the associated financial implication. Leads and demonstrates achievement of cost efficiency on unit as per targets. Prepares annual budget and provides variance reports as required. Forecasts requirements for personnel, supplies, and equipment.
  • Ensures ongoing individual performance appraisals are objectively completed for staff members against set criteria. Assists with action plans arising from these appraisals as necessary.
  • Supports the staff recruitment; encourages and promotes the retention of all staff.
  • Assists and supports staff in the identification, development, and implementation of their role according to his/her career development plan. Plans in collaboration with the Nursing Development and Saudization Department for the training and development of Saudi nursing students and graduates.
  • Leads and demonstrates achievement in meeting targets for Saudization and nationality mix in areas of responsibility, in consistency with NA’s strategic plan.
  • Develops and sustains own knowledge, clinical skills, and professional awareness, and maintains a professional profile. Provides documented evidence of performance and maintenance of skills consistent with position.
  • Demonstrates excellent personal communication and teamwork. Treats colleagues, patients and visitors with dignity and respect at all times.
  • Effectively manages the allocated resources including staff, supplies, and equipment.
  • Contributes to the development and evaluation of Hospital wide policies and procedures. Assists with organizational projects as requested including participating on nursing and/or interdisciplinary committees and task forces.
  • Establishes and maintains effective administrative processes on unit. Prepares quarterly reports and maintains records of activity and outcomes. Conducts and facilitates unit meetings and maintains minutes.
  • Follows all Hospital related policies and procedures.
  • Participates in self and other’s education, training and development, as applicable.
  • Performs other related duties as assigned.